Opening Hours: Mon – Fri (8.00 AM – 5.00 PM)
Effective Date: December 27, 2025
Contact: contact@sinhaceylon.com
1. Introduction Welcome to Sinha Ceylon. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our document attestation, translation, and souvenir services.
2. Information We Collect We collect information necessary to process your service requests efficiently:
Personal Identification: Name, phone number (WhatsApp), email address, and shipping address.
Document Data: Scanned copies or physical originals of documents required for attestation (e.g., Birth Certificates, Marriage Certificates, Educational Certificates).
Payment Information: Transaction details. (Note: We do not store your credit card or bank details. All payments are processed securely via PayHere).
3. How We Use Your Information Your data is used strictly for the following purposes:
To process document attestation with government bodies (Ministry of Foreign Affairs, etc.).
To translate documents via sworn translators.
To ship your completed documents or souvenir passports via courier services (DHL/FedEx).
To communicate with you regarding order updates via WhatsApp or Email.
4. Sharing of Information We do not sell, trade, or rent your personal information to others. We only share data with:
Government Authorities: As legally required to complete the attestation process.
Courier Partners: Only name, address, and phone number for delivery purposes.
Service Providers: Sworn translators who are bound by confidentiality agreements.
5. Data Security We implement appropriate security measures to protect your documents and personal information. Digital files are stored on secure servers, and physical documents are handled with strict chain-of-custody protocols until they are returned to you.
6. Cookies Our website may use standard cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect site functionality.
7. Your Rights You have the right to request access to the personal data we hold about you or request the deletion of your data after the service is completed, subject to legal record-keeping requirements.
